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Gadget Freakz

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Returns Policy & Information

We aim to offer our customers exactly what they’re entitled to, no hidden small print here.

As a consumer purchasing goods online, you are entitled to a cooling off period of 7 working days after the date of delivery under the Consumer Protection (Distance Selling) Regulations 2000.

You are therefore entitled to cancel your order or return unused goods within the cooling off period. Should you wish to return an item you should notify us in writing by email:

Once you have confirmation from us, please fill in the following return to form to be included with the returned item(s) :
PDF IconReturns Form

If you are returning goods it will be your responsibility to return the goods at your own cost (unless deemed faulty within 14 days of purchase in which case reasonable postage costs may be reimbursed). Care must be taken to ensure goods are not damaged in transit and in the original condition including all parts, accessories, instructions, packaging and the product itself etc. This includes items such as cable ties and plug covers. If the goods are not returned as advised, a charge may be placed for the sum of the direct cost of recovering the goods.

Please note that if security seals are broken or if blister packaging has been opened then the product is not in its original condition.

Returns Address:
GadgetFreakz Ltd, 58 Hoppers Road, London, N21 3LH

Non-Refundable Items
- Items where packaging or any of the individual product components, has been unsealed or damaged.
- Items that are perishable/consumable.

If the item is faulty within the 14 days after receiving the item you should contact us in writing via the 'Contact Us' page. If deemed faulty, once returned we can offer a full refund, replacement or repair of the product. If the item develops a fault after this period please refer to our warranty section on this page.

No Refunds will be accepted for business to business orders, faulty items will be replaced and orders cancelled will be issued with a credit note.