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Gadget Freakz

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Shipping & Delivery Information

All orders placed before 2PM and paid for will be dispatched the same working day, if possible we will do our very best to ship any orders after this time which we often do regardless but this cannot be guaranteed unless confirmed by phone. Alternatively they will be dispatched the following working day. Our aim as always is to have your order with you as fast as humanly possible! .

If the product(s) you have ordered are not available at the time of placing your order for any reason, you will be contacted by email or telephone within the same or next working day. We will advise you of the estimated delivery time and if this is not satisfactory you will have the right to cancel your order without any obligations and a full refund will be issued.

Following a successful transaction you will be notified when your order has been dispatched and provided with a tracking number as soon as the information has been received by us, if a tracking number has not been providing within 1-2 working days of your purchase you should contact us via the information provided through our 'Contact Us' page.

All UK orders will be shipped free of charge via Royal Mail using 1st Class Recorded Delivery. Any order over £85.00 will qualify for Royal Mail NEXT DAY Special Delivery. You will be required to sign for your package, if you are not at home at the time of delivery, a card will be left informing you that an attempt has been made to deliver the Goods. Information of what to do should you miss your delivery can be found here: Royal Mail - Missed Deliveries

Please note: if you do not contact the delivery company within 5 days after the delivery attempt, they may return the goods to us. A return charge may be assigned to us which may be twice of the delivery cost. If in the case of this happening, we reserve right to ask the customer to pay the returning charge plus an additional cost for redelivery before we are able to re-dispatch the item to you.

When the goods are delivered you are responsible for checking that the order is complete and un-damaged. You should check the goods carefully for any visible damage and the contents if possible before you accept the delivery, Should there be any damage to the goods at the point of delivery, you have right to refuse the goods and let the delivery person know the reason(s) of refusal. Alternatively you may sign for the goods as 'UNCHECKED' at the time of accepting delivery, you meanwhile accept that the order is completed.

By us using the Royal Mail 1st Class Recorded Delivery service, you can usually expect your delivery to arrive the following working day from dispatch and usually no later than 2 days. Although due to unforeseen circumstances that may occur with Royal Mail, Acts of God etc and completely out of our control you may receive your goods after this time. In the event of any problems that may prevent us to offer a quick and efficient delivery service known prior to your order, we will use alternative shipping methods.

All orders will only be dispatched to the address given at the checkout. It is your responsibility to check and verify, should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.